Shipping Policy

Last Updated: June 4, 2026

Thank you for shopping with us. We are committed to providing transparent shipping information and keeping our customers informed throughout the delivery process.

Order Processing Time

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, processing times may be slightly extended.

Shipping Times

Estimated delivery times are as follows:

United States

7–20 business days

Canada

10–25 business days

International Orders

10–30 business days

Delivery times are estimates only and may vary due to customs processing, carrier delays, weather conditions, or other circumstances beyond our control.

Order Tracking

Tracking information will be provided by email once your order has been processed and shipped.

Please allow 3–7 business days for tracking information to become active after shipment.

Split Shipments

In some cases, products within the same order may be shipped separately and arrive at different times.

This helps ensure faster delivery when products are sourced from different fulfillment centers.

Customs Duties and Import Taxes

International customers are responsible for any customs duties, import taxes, or fees imposed by their local authorities.

These charges are not included in the product price or shipping cost.

Delayed Deliveries

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to:

• Carrier disruptions
• Customs inspections
• Severe weather
• High seasonal demand
• Global logistics issues

We appreciate your patience and understanding in such situations.

Lost Packages

If your package appears lost in transit, please contact us within 30 days of the shipment date.

We will work with the shipping carrier to investigate and help resolve the issue.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Orders returned due to an incorrect address may require additional shipping charges for reshipment.

Contact Information

If you have any questions regarding your shipment, please contact us:

Regina Fishman

Email: maikhanhb76@gmail.com

Phone: (575) 265-0653

Staten Island, New York, United States